Privacy Policy

At Cosplayware Store, we believe the only thing that should be scary is your costume – not your privacy experience! This Privacy Policy explains how we collect, use, and protect your personal information when you visit our magical world of costumes at costumepartyonsale.com.

1. Information We Collect

To make your costume transformation dreams come true, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address (like our location at 4495 Brannon Avenue, Jacksonville), and phone number when you place orders for our 2023 Costumes or Halloween Props
• Payment Information: Credit/debit card details (Visa, MasterCard, JCB) or PayPal account information – though we never store your full financial data on our servers
• Order History: Your purchases of Animal & Bug costumes, Christmas attire, or Scary Halloween Costumes
• Technical Data: IP address, browser type, device information, and pages you visit on our costume wonderland
• Communication Data: Messages sent to our support team at [email protected]

2. How We Use Your Information

We use your information to create the seamless experience our creative community deserves:

• Process your orders for Kids’ Costumes, Adult Costumes, and Halloween Props with secure payment processing
• Ship your Panda, Pig, or Beer-themed outfits worldwide (excluding some remote areas)
• Provide customer support for your Clown & Circus or Mascot costume inquiries
• Send order confirmations and shipping updates
• Improve our website and costume collections based on customer preferences
• Prevent fraud and ensure the security of your transactions
• Comply with legal obligations across our global shipping regions

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

• Payment Processors: We share minimal necessary information with PayPal, Visa, MasterCard, and JCB to complete your secure transactions
• Shipping Partners: We provide shipping addresses to delivery services to get your Hats & Headwear or Costumes to your door
• Legal Requirements: We may disclose information if required by law or to protect our rights and customers
• Business Transfers: In case of merger or acquisition, customer information may be transferred to the new owners

We never sell your personal information to third-party marketers.

4. Data Storage and Security

Your security is our priority, just like in our payment processing:

• Storage Location: Data is stored on secure servers, primarily in the United States
• Retention Period: We keep your information only as long as needed for order processing, legal compliance, and legitimate business purposes
• Security Measures: We implement industry-standard SSL encryption, regular security audits, and strict access controls
• Payment Security: Your financial details are never stored on our servers – we rely on our secure payment partners

5. Your Rights and Choices

As the star of your own costume adventure, you have rights over your data:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct your information in your account settings
• Deletion: Request deletion of your personal information, subject to legal requirements
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a machine-readable format
• Restrict Processing: Limit how we use your data in certain circumstances

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Like the perfect accessory completes a costume, cookies help us enhance your experience:

• Essential Cookies: Required for basic functions like adding Animal & Bug costumes to your cart
• Performance Cookies: Help us understand how customers use our site to improve our Costumes and Accessories collections
• Functionality Cookies: Remember your preferences for language or currency (all transactions are in USD)
• Advertising Cookies: Help us show relevant ads for Scary Halloween Costumes or Christmas attire

You can control cookies through your browser settings, though this may affect your shopping experience.

7. International Data Transfers

Since we ship costumes worldwide (excluding some remote areas), your data may be transferred internationally. We ensure appropriate safeguards are in place for these transfers, particularly for our Asian customers using JCB payments.

8. Children’s Privacy

While we sell Kids’ Costumes, our website is not directed at children under 13. We don’t knowingly collect information from children under 13. Parents or guardians should supervise children’s use of our site and contact us if they believe we have collected a child’s information.

9. Changes to This Policy

As our costume collection evolves, so might this policy. We’ll post updates on this page with a new “Last Updated” date. Significant changes will be communicated through email or site notifications.

10. Contact Information